Terms and Conditions
Effective Date: January 1, 2025, updated May 15, 2025
Welcome to PlanPerfect LLC’s strategic planning platform. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to any part of these Terms, you must not use the Service.
1. Definitions
"Service" refers to the strategic planning software platform provided by PlanPerfect LLC. "User" refers to any individual or entity accessing or using the Service. "Content" includes all information, data, text, software, sound, photographs, graphics, video, or other materials submitted, posted, or displayed by Users on the Service.
2. Acceptance of Terms
By accessing or using the Service, you acknowledge and agree to these Terms and Conditions. Use of the Service constitutes acceptance of all terms, including payment obligations, usage restrictions, and data security guidelines. Continued use following any updates to these Terms constitutes your acceptance of the revised version.
3. Eligibility
You represent that you are at least 18 years of age and legally capable of entering into this agreement. If you are using the Service on behalf of an organization, you warrant that you are authorized to bind that organization to these Terms.
4. Account Registration
To access certain features, you must register for an account. You agree to provide accurate and current information and to maintain your account security. You are responsible for all activity under your account and must report any suspected security breaches promptly.
5. Subscription Plans and Fees
PlanPerfect LLC offers subscription plans based on a 12-month minimum commitment. Regardless of payment frequency (monthly, quarterly, annually), subscribers agree to pay for the entire year, starting from the initial payment date.
Subscription terms, services, and pricing are presented at the time of enrollment. Before each renewal, you will be notified of your current and upcoming rates. Continued use of the Service constitutes acceptance of any fee changes.
Subscriptions may be cancelled at any time, but cancellation becomes effective only at the end of the current annual term. No refunds or credits are issued for early termination or unused periods. All remaining payments in the annual commitment must be fulfilled.
PlanPerfect LLC reserves the right to pursue collection of unpaid balances, including through third-party agencies or credit reporting services.
6. User Conduct
You agree not to:
Violate any applicable laws.
Post or transmit unlawful, defamatory, or harmful content.
Interfere with Service performance or data.
Attempt unauthorized access to systems or networks connected to the Service.
7. Data Privacy and Security
Use of the Service constitutes your consent to our data practices as outlined in the Privacy Policy. Personal and usage data is collected to improve the Service and is stored securely, accessible only to authorized personnel. Third-party integrations (e.g., OpenAI) use encrypted protocols and adhere to strict standards.
While we implement commercially reasonable safeguards, no method of transmission or storage is entirely secure. We do not guarantee absolute security.
8. Intellectual Property
PlanPerfect LLC retains all rights to the Service and its underlying technology. We grant you a non-exclusive, non-transferable, revocable license for internal business use only. You may not modify, reverse engineer, reproduce, or use the Service to build a competing product.
9. Confidentiality
"Confidential Information" includes non-public information disclosed by one party to the other that should reasonably be considered confidential. Both parties agree to protect such information using reasonable care and not to disclose it without permission, except as required by law. These obligations survive for five (5) years after termination of access.
10. Limitation of Liability
To the extent permitted by law, PlanPerfect’s total liability under these Terms shall not exceed the amount paid by you in the twelve (12) months preceding the claim.
11. Exclusion of Consequential Damages
In no event shall PlanPerfect be liable for indirect, incidental, special, or consequential damages, including lost profits, business opportunities, or data, even if advised of the possibility of such damages.
12. Indemnification
You agree to indemnify and hold harmless PlanPerfect LLC, its affiliates, employees, and agents from any claims or liabilities arising out of your use of the Service, violation of these Terms, or infringement of third-party rights.
13. Publicity and Marketing
Unless otherwise agreed in writing, you grant PlanPerfect LLC permission to use your company name, logo, and website for marketing and promotional purposes, including on our website and in presentations.
14. Termination and Data Retention
You may terminate your account at any time by following in-app procedures or contacting support. Termination does not release you from payment obligations for your annual commitment.
PlanPerfect LLC may suspend or terminate your access at its discretion, with or without notice, for reasons including violation of these Terms, nonpayment, or inactivity. Upon termination, all rights under these Terms immediately cease, and you must stop using the Service.
You retain access to your account and data until the end of your current billing period. During this time, you may request a data export in a structured format (e.g., CSV or PDF) by contacting founders@planperfectllc.co.
After the billing period, we may retain your data for up to 90 days for legal or backup purposes, after which it will be permanently deleted unless legally required otherwise. You may request early deletion in writing. It is your responsibility to download your data before access ends. We are not liable for data loss after this period.
15. Modifications to the Service
We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any resulting loss.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved by binding arbitration in Florida under the American Arbitration Association rules. Each party bears its own costs unless otherwise ordered by the arbitrator.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other applicable terms, constitute the entire agreement between you and PlanPerfect LLC, superseding all prior agreements.
18. Notices
Notices to PlanPerfect should be sent to founders@planperfectllc.co. Notices to you will be sent to your registered account email.
19. Severability
If any provision is held invalid, the remaining provisions remain in full force and effect.
20. Waiver
Failure to enforce any provision shall not constitute a waiver of that right.
21. Contact Information
For any questions or concerns, contact us at founders@planperfectllc.co.